Privacy Policy

Account information

• A unique account id (created when you first open the app, including as a guest)
• Email address (required when you create or sign in to an account)
• First name and last name
• Profile picture (optional, uploaded by you)

Website waitlist

• If you join the App Store waitlist on nixia-app.com, we collect the email address and country you submit
• We use this only to email you when Nixia becomes available on the App Store in your country — not for advertising
• Waitlist submissions are stored by Netlify Forms, which hosts this website
• To be removed from the waitlist, email nixiateam@gmail.com

Habit and reflection data

• Habits you create and name
• Whether a moment was logged as an urge, a slip, or a moment you got through
• How intense the urge felt (rated 1–10)
• How you were feeling before and after a moment
• Thoughts you choose to write in your own words
• Context you provide when logging: where you were in general (Home / Work / Out — not your GPS location), whether you were alone, and how much time you had
• Strategies suggested to you and whether you found them helpful
• What you want to learn (for example, learning goals) and any Personalise choices you make about strategies
• Optional feedback: thumbs on an insight card, quiet-week check-in answers, and in-app feedback you send us
• Settings you choose, such as support mode and whether you want proactive reminders

Pattern data

• Patterns identified from your reflection text by our AI
• Insights computed from your logs over time: emotional patterns, time-of-day patterns, connections between them, and how well different strategies worked for you

Notification data

• Reminders scheduled on your device only: about 15 minutes after you choose a strategy (to ask if it helped); a quieter-day check-in a few days after your last log; a “your sky has been updated” reminder when there is something new to see; and, if you are on Pro and have opted in, a gentle reminder before a time that has often been hard for you. These scheduled pings stay on your device.
• Your reminder preferences (for example, proactive reminders on or off) are stored with your account so they work across sessions.

• To run the core features of the app: logging moments, reflecting, and showing your patterns over time
• To suggest strategies that fit your situation when you have an urge
• To send on-device reminders: strategy ratings, quieter-day check-ins, sky updates, and optional proactive support
• To improve the app over time
• To contact you about your account when needed
• If you joined the website waitlist, to email you when Nixia is available on the App Store in your country

When you write a reflection, the text you write is sent to OpenAI's API. This is how the app identifies patterns in what you share — for example, whether stress or boredom tends to come up before a tough moment. This is the only personal data sent to OpenAI.

Your reflection text

• Is used only to generate your personal in-app patterns and insights
• Is not stored by OpenAI for training their models
• Is not shared publicly
• Is not sold or used for advertising
• Is not used to build profiles outside Nixia

Nixia scans the text you write for certain phrases that may suggest you are going through a very difficult time. This happens automatically as a care feature.

If those phrases are detected

• Your entry is flagged so pattern analysis is paused
• You are shown in-app support resources and signposting
• No one else is contacted or notified — not emergency services, not any third party

We may share your information only in these situations:

• When required by law
• To protect the safety or rights of users or others
• With service providers who help run the app and are bound by this policy

You can delete your account and everything in it two ways:

1. In the app: Profile → Delete Account
2. By email: nixiateam@gmail.com

You can stop all data collection at any time by uninstalling the app or deleting your account.

We keep your data for as long as your account is active. Once you delete your account, everything is removed within 30 days. For earlier removal, email us at nixiateam@gmail.com.

Nixia is for people aged 16 and over. We do not knowingly collect data from anyone under 13. If you think a child has created an account, contact us at nixiateam@gmail.com and we will remove it promptly.

All data travels over secure HTTPS encryption and is stored on Supabase's infrastructure. We take reasonable steps to keep your information safe.

Depending on where you live, you may have the right to access, correct, export, or delete your data. Contact us at nixiateam@gmail.com to make a request.

We may update this policy from time to time. Changes will appear here with an updated date. Continuing to use the app after a change means you accept the updated policy.

By using Nixia, you agree to your information being used as described in this policy.

Effective date: 13 September 2026